ABOUT US

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KALSEC has been providing the Goldfields with a range of business support and employment services for over 35 years.

What began over thirty years ago as a secretarial service, where typing was pretty much all we did, has been replaced by modern techno-savvy consultants with a diverse knowledge base, from experience in fashion, beauty, local government, not-for-profit, community, retail, entertainment, health and sales. 

At KALSEC we have a proven track record for innovation and problem solving and are more than equipped to take on all those office jobs our clients don’t have time for, including:

 

• Graphic design

• Report preparation

• Procedure writing

• Form/template design

• Internet research

• Web page design and maintenance

• Project management

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In addition to our business support and recruitment services, KALSEC also manages the reception and switchboard for the Kalgoorlie Business Centre and is the commercial property manager for Kurana Pty Ltd.  

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ABOUT THE JOB

 

The main focus of this role is to accommodate tenants of the Kalgoorlie Business Centre and Kurana properties, and provide assistance to KALSEC clients, senior staff and manager. 

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Your duties will include:

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Reception

• Answering incoming phone calls, answering customer queries where possible, taking messages or deferring to senior staff when unable

• Greeting customers upon arrival to office, answering queries and taking information for resumes/cover letters and temp registrations

• Answering, recording and announcing Kalgoorlie Business Centre tenant phone calls

• Greeting and recording Kalgoorlie Business Centre visitor numbers

• Taking accurate phone messages and forwarding to tenants in a timely manner

• Receive and sort incoming mail and package deliveries and distribute to tenants

• Organise, prepare and register outgoing mail and packages

• Completing daily open/close checklists, including picking up newspapers

• Maintaining office services such as cleaners and maintenance companies, as required

• Ordering office supplies such as stationery, equipment and furniture

 

Administration Support

• Ensuring offices and facilities are kept clean/tidy, including reception, waiting area, kitchen, bathrooms and managers office

• Ensuring drinking water, tea, coffee and milk are always available for staff, tenants and visitors

• Sort and file paperwork

• Assist Manager with projects, promotion, marketing and events tasks

• Place calls, fetch/deliver items, and other general duties, as requested

 

KALSEC Customer Support

• Greeting new candidates when they register and following-up regularly with registered candidates about availability

• Assisting customers with updating resumes, cover letters, selection criteria and online applications for customers (under guidance)

• Assisting customers with typing, printing/photocopying, binding, scanning, emailing, faxing and laminating (under guidance)

• Receipting cash and EFTPOS payments and generating receipts

• Maintaining candidate database, entering new registration and archiving employed temps

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SKILLS & ATTRIBUTES

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• Discretion and trustworthiness

• Solid written and verbal communication skills

• Pleasant and approachable personality

• Customer service focus

• An enthusiasm for organisation

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OUR IDEAL CANDIDATE

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We are looking for an friendly, warm, enthusiastic person who is well-organised, and has a passion for organisation. Someone who is comfortable with busy social situations and has good interpersonal skills; someone that is not just able to be productive, but who genuinely enjoys helping people.

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